KEYNOTE SPEAKING
Based on his renowned best-selling program “Mindset Transformation Shift”, this electric keynote has engaged audiences around the world with a refreshing outlook on reshaping corporate cultural mindsets.
This keynote is designed to unleash the secret of effective service culture transformation. Participants have continued to gain the tools in understanding customer psyche and develop an enhanced belief system.
In his successful track record of surfacing awareness of service culture transformation, Fadi created a methodology that links theory to application through small group interaction, large group discussion, case studies, retreats, workshops and experimental exercises.
Through a detailed skills gap analysis, along with historic customer data, his programs have been proven to be strategic imperatives for sustainable growth in customer loyalty.
Fadi has spent most of his life in Canada; however, he has been working in the Middle East for over 14 years and knows the region well. He has a Bachelor of Commerce degree from the University of Ottawa. Bringing in a western education, upbringing and mindset along with an in-depth comprehension of the many Middle Eastern cultures and traditions; Fadi is considered to be an expert in Middle Eastern service practices, business mindsets and economic trends.
Fadi is also a member of the Canadian Association of Public Speakers. As a lecturer, he is often invited to speak at the American University of Beirut and the Canadian University in Dubai.